Why Should You Choose Ollibella to Look After Your Cleaning Requirements?
Ollibella maintain the highest level of service through an exceptional knowledge of the industry and by working closely with clients and staff to maintain an extremely high level of customer service.
Take a step back from hassles of cleaning and concentrate on running your business.
We manage your entire cleaning requirements so you can do . . . whatever it is you do. Because of our investment in the best people and the best training available, we can provide a level of service and support normally only available to very large companies.
All our cleaning staff are trained to BICSc (British Institute of Cleaning Science) level 1 and our Managing Director still maintains a hands-on approach, dealing directly with clients on a day-to-day basis.
Our business ethos is to take time to get to know our clients and their individual needs. Working primarily with local clients allows us to be there when you need us and means you will never have to deal with a faceless organisation. At Ollibella we fit our services to our clients and not the other way round.
Checklist for Choosing your Cleaning Company
- Great Prices – we charge a simple monthly subscription based on the level of cleaning you need.
- Discounted Services – if you subscribe to one of our Managed Services plans you will get a discount of up to 20% on all projects that we undertake for you.
- Say No to Voice-Mail – when you call Ollibella you can be sure you’re going to get through to a real person. We know your call is important, so we don’t believe in putting you through to a voice-mail, leaving you wondering when someone will get back to you.
- Best of Breed – we have used our skills to choose the solutions on the market to allow excellent management. We’ve selected the best solutions and made the investment in them on your behalf.
- Designed for Small and Medium Sized Companies – we only deal with small and medium sized companies, so we have huge amounts of experience of their special needs. If you are a company such as this our service and our experience is tailored to your needs.
- No Quibble, Money Back Guarantee – how many cleaning companies are willing to provide a clear and unequivocal guarantee? To eliminate the stress and uncertainty of hiring a competent cleaning company, we’ve decided to offer our customers a 100% risk free guarantee on all of our work.
- Fresh Approach – At Ollibella we take a fresh approach to every project we undertake. This starts with a comprehensive survey of your requirements by our experienced management team. We take time to find simple but innovative solutions
- Communications and Customer Feedback – Communication between our clients and our staff is the key to our success both to establish that our service is delivered as expected and that we are always available to deal with the unexpected. Our client feedback system, including regular meetings, is used by our management team to proactively grade and improve performance.
- Contract Start – We promise a smooth transition when you change your cleaning contract to us, as we follow a dedicated management process which will keep you closely informed at all times.
- Quality Assured – The Ollibella quality management system adopts a three stage process designed to get results ‘Right First Time’ through training, controlled inspections and customer feedback.
- Fully Trained Staff – All our management staff regularly undergo training as and whenever the need arises and we ensure that they are kept up to date in the latest legislation in areas such as Health and Safety.
Many of our employees have a minimum of 10 years extensive experience within the cleaning industry which will provide you with a wealth of knowledge when dealing with your individual service requirements.
- Environment – We care about the environment in which we live and work, as we are sure you do too, and we will always look for the best way to conserve energy consumption through the most practical and cost effective means possible.
